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2 months ago
Customer Engagement Specialist
Company Overview
California Health Information Association is a leading organization dedicated to enhancing health information management and technology services. We are committed to fostering a collaborative environment that empowers our team members to thrive.
Position Overview
As a Customer Engagement Specialist, you will have the opportunity to influence your career path within our retail environment. Your unique skills, enthusiasm for technology, and dedication to customer service will help create an exceptional in-store experience. In this role, you will be responsible for:
- Assisting customers in selecting products and solutions that enhance their daily lives.
- Building personal connections to simplify technology for our clients.
- Driving sales through your passion for innovative technology.
- Ensuring customers are well-acquainted with their new products for immediate enjoyment.
- Thriving in a team-oriented compensation structure.
- Contributing to store operations, including opening and closing tasks.
- Providing support to nearby locations as needed.
This role offers full-time benefits, including medical, dental, 401k, educational assistance, and employee discounts from day one. Flexibility to work evenings, weekends, and holidays is essential, along with the willingness to take on additional shifts during peak periods.
Qualifications
To be successful in this position, you will need:
- A high school diploma or GED.
- At least one year of relevant work experience.
- A commitment to working 32-40 hours per week, including evenings, weekends, and holidays.
- A readiness to accept extra shifts during busy seasons.
Preferred Qualifications
It would be advantageous if you possess:
- An associate's degree.
- Experience in customer service and/or sales.
At California Health Information Association, we recognize the importance of diversity and are proud to be an equal opportunity employer. We celebrate our employees' differences and strive to create an inclusive environment where everyone feels valued and empowered.
COVID-19 Vaccination Requirement
All new hires are required to be fully vaccinated against COVID-19, with reasonable accommodations available for medical or religious reasons.