IT Support Specialist
15 hours ago
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.
About the Role:
We are seeking a skilled Desktop Administrator to join our team. The successful candidate will have experience in installing and configuring software and hardware on endpoint devices, managing network servers and technology tools, and responding to client support requests.
Key Responsibilities:
- Install and configure software and hardware on endpoint devices
- Manage network servers and technology tools
- Respond to client support requests
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot software and hardware issues
- Ensure security through access controls, backups, and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals, and IT policies
- Provide desktop systems and user support to ensure required computer capabilities are available to all users
- Develop and provide systems and software training to end-users
- Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software for local and remote use
Benefits:
- Competitive salary ranging from $85,000 to $110,000 per year
- Opportunities for professional growth and development
- A diverse and inclusive work environment
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