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Business Systems Analyst

1 month ago

Baton Rouge, Louisiana, United States CAI Full time
Job Title: Business Analyst

Job Summary:
We are seeking a skilled Business Analyst to support IT project and product delivery teams within our client's billing (FSM/NUB) product portfolio. As a Business Analyst, you will interact and effectively communicate with internal clients to understand functional requirements that potentially lead to user stories and acceptance criteria.

Key Responsibilities:
  • Interact and effectively communicate with internal clients to understand functional requirements that potentially lead to user stories and acceptance criteria
  • Organize and facilitate meetings with Business, Design, Dev Team, and other groups as needed
  • Develop, refine, and document requirements in the form of epics, features, user stories, and acceptance criteria for prioritized feature development
  • Support the team with current and potential system inputs, processes, and outputs, including interface mapping and documentation of business processes As Is / To Be State
  • Consult on functional testing of system modifications
  • Ensure traceability on project work, including capturing requirements, tracking test cases linked to requirements, and may support capturing defects and linking to root cause as part of User Acceptance Testing (UAT)
  • Support testing activities prior to release, assuring we built what aligns to agreed features and capabilities
  • Assist with training documentation and supporting product details for the business
  • Collaborate with the Design Team in the Discovery Phase of Agile Playbook related to user requirement activities
  • Participate in the development and implementation of programs intended to strengthen internal controls or improve client service and/or support
  • Provide RFP support in terms of gathering high-level requirements, mapping flows, and providing demos
  • Assist with and support business case development, including business analyses or feasibility studies associated with technology initiatives
  • All other duties and projects as assigned

Requirements:

  • 6 years of IT experience in business analysis
  • Technical background and ability to understand application ecosystems
  • Experience facilitating discussions between IT and Business teams
  • Experience eliciting requirements from Business teams
  • Supply chain experience
  • Azure Dev Ops (ADO) experience
  • Must have great communication skills
  • Strong attention to detail
  • Ability to work remotely and independently

Preferred:

  • SAP experience is a plus
  • Experience with Non-Utility Billing (NUB)
  • Experience with Infor Financials & Supplier Management (FSM)

Physical Demands:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement:
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to

or

Equal Employment Opportunity Policy Statement:

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or being a protected veteran.

It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or being a protected veteran, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay, or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or being a protected veteran.

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing, or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.