Store Experience Ambassador
5 days ago
About Us
Suitsupply is a fashion retailer that prioritizes delivering exceptional customer experiences. As our store's lead ambassador, you will play a pivotal role in shaping the brand's image and promoting quality and professionalism.
Key Responsibilities
- Exceed client expectations at every visit by maintaining a focused environment on customer satisfaction and utilizing provided hospitality tools
- Ensure all employees present professionally during customer interactions, adhering to company policies and providing top-tier customer service to achieve maximum sales
- Map clienteling activities for each guest to enhance their experience
- Foster seamless efficiency and a positive atmosphere in the customer experience area
- Collaborate with leadership and expert teams to proactively address service issues
- Perform other duties assigned by the store leadership team
About You
- Prior experience in sales, hospitality, and/or service
- Exceptional customer service/clienteling skills and a passion for building relationships
- Professional verbal and written communication skills
- A flexible work schedule, including evenings, weekends, and holidays
What We Offer
- A competitive hourly salary of $20-$22
- A comprehensive training program tailored to the industry
- A clothing allowance for each new season and a generous employee discount
- An opportunity to build a career with one of the fastest-growing companies in fashion, with opportunities to travel to other stores and abroad
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