Store Experience Ambassador

5 days ago


Boston, Massachusetts, United States Suitsupply Full time

About Us

Suitsupply is a fashion retailer that prioritizes delivering exceptional customer experiences. As our store's lead ambassador, you will play a pivotal role in shaping the brand's image and promoting quality and professionalism.

Key Responsibilities

  • Exceed client expectations at every visit by maintaining a focused environment on customer satisfaction and utilizing provided hospitality tools
  • Ensure all employees present professionally during customer interactions, adhering to company policies and providing top-tier customer service to achieve maximum sales
  • Map clienteling activities for each guest to enhance their experience
  • Foster seamless efficiency and a positive atmosphere in the customer experience area
  • Collaborate with leadership and expert teams to proactively address service issues
  • Perform other duties assigned by the store leadership team

About You

  • Prior experience in sales, hospitality, and/or service
  • Exceptional customer service/clienteling skills and a passion for building relationships
  • Professional verbal and written communication skills
  • A flexible work schedule, including evenings, weekends, and holidays

What We Offer

  • A competitive hourly salary of $20-$22
  • A comprehensive training program tailored to the industry
  • A clothing allowance for each new season and a generous employee discount
  • An opportunity to build a career with one of the fastest-growing companies in fashion, with opportunities to travel to other stores and abroad

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