LTSS Service Coordinator-Benton County, IA

1 month ago

Vinton, United States Elevance Health Full time

Job Title: LTSS Service Coordinator

Job Summary:

We are seeking a highly motivated and experienced LTSS Service Coordinator to join our team at Elevance Health. The successful candidate will be responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.

Key Responsibilities:

  • Conduct face-to-face program assessments to identify individuals with potential clinical health care needs and coordinate their cases with the clinical healthcare management and interdisciplinary team.
  • Manage non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of long-term services and supports.
  • Document short and long-term service and support goals in collaboration with the member's chosen care team.
  • Identify members who would benefit from alternative levels of service or other waiver programs.
  • May serve as a mentor, subject matter expert, or preceptor for new staff and participate in process improvement initiatives.
  • Submit utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
  • Report critical incidents to appropriate internal and external parties.
  • Assist and participate in appeal or fair hearings, member grievances, appeals, and state audits.

Requirements:

  • Requires a BA/BS degree and a minimum of 2 years of experience working with a social work agency.
  • Specific education, years, and type of experience may be required based upon state law and contract requirements.

Preferred Skills:

  • BA/BS degree in a health care-related field is preferred.

About Elevance Health:

Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work:

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes, and drive our shared success.

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