Musical Instrument Specialist

5 days ago


Baytown, Texas, United States Guitar Center Full time

Guitar Center is a leading music retailer that embodies creativity and music by empowering staff to find their unique sound.

We strive to develop lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music. As our ideal candidate, you will provide exceptional customer service while maintaining store-owned gear and performing warranty repairs with high craftsmanship.

The role requires initiative, customer focus, and the ability to train others in product knowledge and sales techniques. You will be expected to interact with customers, ensuring a positive experience, and work through our certification program to gain a solid understanding of products and sales strategies.

A few key characteristics of successful Repair Technicians include:

  • Customer Focus: Understands customer service principles and provides an excellent customer experience.
  • Initiative: Identifies opportunities and issues, following through on work activities to capitalize or resolve them.
  • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
  • Training: Able to effectively train learners and communicate information and techniques so they are retained.

We offer robust benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

We are an Equal Opportunity Employer and provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.

Estimated Salary: $45,000 - $65,000 per year, depending on location and experience.



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