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Sales Associate

2 months ago

Danville, California, United States Pet Food Express Full time
About Pet Food Express

We are a leading pet supply retailer dedicated to providing exceptional customer service and expert advice to our customers. Our team is passionate about pets and committed to making a positive impact in our community.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing a seamless shopping experience for our customers, answering their questions, and making product recommendations. You will also be involved in daily training and educational programs to enhance your product knowledge and sales skills.

Key Responsibilities
  • Customer Engagement
    • Actively approach and engage with customers to provide a personalized shopping experience.
    • Answer customer questions about specific products and provide tailored recommendations.
  • Product Knowledge
    • Participate in daily training and educational programs to enhance your product knowledge and sales skills.
    • Stay up to date about new products and the pet community.
  • Store Operations
    • Operate the cash register in a friendly and efficient manner.
    • Unload shipments and stock the store, including heavy lifting.
    • Clean and maintain the store by participating in tasks such as sweeping, mopping, and cleaning pet messes as needed.
Requirements
  • A passion for pets and people.
  • A warm and welcoming personality and a genuine desire to provide excellent customer service to all customers.
  • Sales and/or pet experience is a plus.
  • Eagerness to learn and willingness to participate in daily educational activities.
  • Ability to work a flexible schedule to meet the needs of the business.
  • Must be able to lift, move and carry up to 50 pounds while using the appropriate lifting techniques and following all safety rules.
  • Ability to climb and balance using a ladder and/or step stool.
  • Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.
Pet Food Express Perks
  • Grow with us: Many potential career paths and options for advancement within the company.
  • Continued Learning: A focus on your development and leadership training.
  • Generous in-store employee discount that extends to your family.
  • Be Healthy: PT employees have access to health care tools and services through New Benefits. FT employees are eligible for Health coverage, FSA options, dental, and vision insurance.
  • Plan for the future: 401k with employer match.
  • Get Rewarded: Employee referral bonuses.
  • Bring your well-behaved pet to work.
  • Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more.
Compensation

The salary range for this position is expected to be $18.70 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate's actual skills and experience, and budget constraints.