Cloud Infrastructure Engineer

1 day ago

Columbia, Maryland, United States Amergis Full time

Amergis is seeking a highly skilled Cloud Infrastructure Engineer to design and implement robust cloud-based infrastructure and platform services. The ideal candidate will possess extensive experience in designing, planning, and constructing secure cloud-based infrastructure and platform services. A deep understanding of the joiner, mover, leaver (JML) concepts is essential for managing user lifecycle and access rights within an organization.

The role requires expertise in automation processes and a thorough knowledge of cloud-based IAM solutions, Single Sign-On (SSO) protocols, Multi-Factor Authentication (MFA), and Privileged Access Management (PAM). The successful candidate will be adept at integrating these technologies to create a secure, seamless user experience while maintaining compliance and protecting against identity-based threats.

Key Responsibilities:

  • Collaborate with the Application Team to design and implement cloud-based infrastructure and platform services
  • Develop and maintain configuration artifacts for respective technologies and take a holistic view of these documents in relation to the Configuration Management and Application Lifecycle disciplines
  • Determine Standard Operating Procedures (SOP's) and best practices for respective technologies
  • Comply with Information Security policies ensuring technical documents are created and available
  • Provide input into departmental standards under guidance of the Technical Lead
  • Develop Knowledge Base Articles (KBA's) for respective technologies and provide training for other team members
  • Analyze capacity planning and identifying proactive maintenance on respective technologies and services to ensure service delivery
  • Implement a rigorous troubleshooting methodology and often lead large-scale cross-team troubleshooting efforts
  • Ensure these approaches are distributed and incorporated across the team members
  • Participate in the development of automated repeatable scripts and orchestration
  • Emphasize supporting automation of operations processes and data collection for security compliance audits, capacity forecasting and performance monitoring
  • Participate in the architecture peer review process
  • Offer after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
  • Participate in the modernization of the Amgeris infrastructure strategy by helping evaluate, implement, and manage cloud based infrastructure and moving toward a more hybrid data center strategy
  • Interact with customers and staff at the technical level, as required
  • Work with Enterprise Architecture in evaluating technologies that best fit Amergis systems infrastructure strategies
  • Assume and lead large tasks and responsibilities that are within or closely related to their areas of knowledge as it relates to special projects or resolving difficult technical issues
  • Regularly engage in continual learning on their own time for their continued professional development
  • Minimum Requirements:
    • Bachelor's Degree in a related area or 12-15 years of experience in the field
    • Twelve (12) years of direct experience with Microsoft products, to include Windows Server and Exchange Server, as well as Active Directory
    • MCSE or similar certifications are preferred. Certifications or specialized training in a particular discipline is a plus (i.e. Virtualization, Security, Storage, Cloud etc.)
    • Experience supporting and working with Software Development Lifecycle (Agile, SCRUM, DevOps), Project Management Lifecycle, and IT Service Management (ITIL) processes
    • Direct leadership experience with a broad range of technologies and concepts listed below, have lead the delivery of projects for these technologies, and demonstrated advanced technical knowledge as a Subject Matter Expert (SME) in several of these areas
    • Server and Storage hardware (Cisco, NetApp, Pure Storage)
    • Microsoft Azure Infrastructure and Platform Services
    • Microsoft O365 Identity, Messaging, and Collaborative Service
    • Operations Automation Including Scripting Languages (Powershell, Python, BASH, etc.) and Interacting with REST APIs
    • Microsoft Windows Server platforms and services (DNS, DHCP, PKI)
    • System Management (Microsoft Systems Center, SolarWinds, SCCM)
    • Virtualization and Cloud (VMware, Citrix, Hyper-V, Azure)
    • Identity and Access Management (Active Directory, FIM/MIM, SSO/ADFS, Centrify)
    • Enterprise Backup and Disaster Recovery (Rubrik, Zerto)
    • Enterprise Messaging (Exchange, Symantec Enterprise Vault, Lync)
    • System Security (DLP, vulnerability assessment and remediation, Anti-Virus, Host-based Firewall)
    • Web Server platforms (IIS, Apache, SharePoint, F5 Load Balancers)
    • Proactively identifies risks and issues and drives them to resolution
    • Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required

Estimated Salary Range: $140,000 - $200,000 per year

Benefits:

  • Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

EEO Statement:

Amergis Healthcare Staffing is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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