Residential Treatment Supervisor
3 weeks ago
Company Overview
">Healthright 360 is a leading provider of comprehensive substance use disorder and mental health services. Our mission is to give hope, build health, and change lives for individuals in need.
">Job Description
">- ">
- The Overnight Supervisor will oversee the overnight shift, ensuring quality client care and effective team performance.">
- This role involves supervising and managing staff, providing training and guidance, and conducting daily activities that incorporate our agency's mission and values.">
- The Overnight Supervisor is responsible for overseeing client care, safety, and facility management during the overnight shift.">
Responsibilities
">- ">
- Provide direct supervision, training, and guidance to overnight Client Safety Navigators.">
- Ensure all direct reports are in compliance with HR360 policies, procedures, and position expectations.">
- Give ongoing feedback and conduct formal performance evaluations in a timely manner.">
- Conduct team meetings as needed and staff touch bases at the start and end of each shift worked.">
- Identify direct report strengths and weaknesses and strive to develop each direct report to their fullest potential.">
- Deliver and arrange trainings and resources required for direct reports to perform their roles.">
- Provide coaching, support, follow-up, and performance management to direct reports to ensure productivity/client care expectations are met.">
- Responsible for direct report performance management, including performance improvement plans and formal written warning notices.">
- Support the director/manager in terminations of direct reports as needed.">
- Maintain open communication with Program Director & Program Manager concerning employee matters/needs and seek consultation when needed.">
- Responsible for scheduling and facilitating team meetings as applicable to support client care and staff development.">
- Responsible for ensuring all client interactions, treatment services, and client observations and safety checks are provided in an ethical and legal manner.">
- Responsible for reviewing documentation and shift logs and client tracking for accuracy throughout the shift and performing any follow-up needed in real time.">
- Responsible for all direct reports submitting documentation, logs, and tracking in accordance with program requirements and in compliance with all compliance and regulatory requirements and agency's policies.">
- Responsible for identifying treatment oversight needs for the team and communicating the needs to the Operations Manager and leadership team.">
- Assume ownership for any crisis situation and see it through to completion.">
- Facilitate and assist with client case conferences as applicable.">
- Responsible for ensuring all safety measures are executed and documented in keeping with the organization's values, mission, vision, and strategy.">
- Work closely with program leadership to maintain electronic bed rounding schedules and reports.">
- Responsible for ensuring hourly observations and hourly safety checks are completed and documented diligently to maintain safety and oversight of clients, facility, and staff.">
- Address and resolve errors and alerts in real time.">
- Responsible for ensuring compliance with all programmatic or project contractual requirements.">
- Ensure clients' Drug & Alcohol testing meets contractual expectations and clinical necessity.">
- Ensure all direct reports remain in compliance with policies and procedures as it relates to day-to-day program operations in collaboration with Program leadership, QI, and EHR staff.">
- Responsible for direct report's and team's performance, including safety and monitoring of clients and facility, crisis response, and the quality of care and services provided by the team.">
- Responsible for managing the overnight team to support program functions.">
- Consult and collaborate with Program leadership concerning workload distribution across the team.">
Requirements
">- ">
- State AOD certification required and at least 2 years working with clients with co-occurring mental health and substance use disorders.">
- First Aid Certified">
- CPR Certified">
- High School diploma or equivalent">
- Must not be on active parole or probation">
- Ability to pass and maintain a CDCR security clearance, including FBI and DOJ">
Benefits
">- ">
- A robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more.">
- Employees qualify for public loan forgiveness programs.">
- Training and professional development opportunities.">
- Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.">
Salary
">$80,080 - $92,560 per year.
">Location
">2307 W 6th St, Los Angeles, CA 90057, USA
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