Field Service Specialist, Los Angeles
7 days ago
Experience the thrill of working at the forefront of innovation in fluid-flow technology. As a Field Service Specialist with Armstrong Fluid Technology, you'll embark on an exciting journey that combines hands-on technical work, customer interaction, and growth opportunities in the HVAC industry.
Job Summary:We're seeking a dedicated Field Service Specialist to join our dynamic team in Los Angeles, CA. In this role, you'll be responsible for ensuring seamless startup, commissioning, and maintenance of Armstrong's innovative products and solutions.
Your Key Responsibilities:- Field Service Activities:
- Lead the startup and commissioning of Armstrong equipment, including Variable Frequency Drives and Control Panels.
- Diagnose and repair issues with our diverse range of equipment, from pumps to automated valves.
- Assist with connecting site equipment to the Internet or customer networks.
- Document your work through our online portal and provide on-site training to operators.
- Build strong relationships with clients, demonstrating the value of Armstrong's products and identifying opportunities for additional sales.
- Travel within the Western region up to 60% of the time, with occasional trips to other parts of the USA.
- Handle service requests, complaints, and startup inquiries via calls and emails.
- Schedule and manage service visits effectively.
- Educate: Conduct training sessions for service and installation teams, as well as for mechanical contractors, to enhance their knowledge of Armstrong products and solutions.
- Collaborate: Work closely with engineering, project management, and sales teams to support product development and project-specific initiatives.
We offer a competitive salary of $95,000 - $105,000 per year, depending on experience. If you're passionate about delivering exceptional service and have a knack for technical problem-solving, we encourage you to apply.
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