Customer Experience Associate
1 day ago
We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team at WEIS LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities
• Greet and assist customers in a friendly and professional manner, answering questions and resolving concerns in a timely and efficient manner.
• Operate front-end scanning equipment and cash registers, performing all related check-out procedures, including bagging merchandise and placing items in customers' carts.
• Maintain accuracy during transactions, ensuring customers are charged for all items and proper funds are collected, including cash, checks, electronic payments, and coupons.
• Maintain knowledge of weekly ads, marketing promotions, and store layouts to answer customer questions and provide recommendations.
• Responsible for general sanitation in the department, following cleaning schedules and department guidelines to ensure work areas, equipment, counters, display cases, etc. are well-maintained, clean, and meet all health and OSHA requirements.
• Ensure smooth function of the department and store by cooperating with coworkers and supervisors, responsible for continuously improving job performance.
• May be called upon to assist in other departments as needed.
Requirements
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
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