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Warehouse Operations Manager

2 months ago


Fort Myers Beach, Florida, United States Distinctive Beach Rentals Full time

{"h1": "Warehouse Operations Manager Job Description", "p": "At Distinctive Beach Rentals, we are seeking a highly skilled Warehouse Operations Manager to oversee our warehouse locations and ensure exceptional service for our guests and property owners.

Responsibilities:

* Ensure in-house cleans are assigned and completed by check-in time.
* Monitor packing production and laundry truck logistics.
* Manage the cleanliness and organization of the warehouse.
* Perform bag audits to ensure consistent goals are met.
* Build linen/change tickets in Track.

Weekly Responsibilities:

* Monitor and analyze the performance of independent contractor cleaners and vendors to ensure terms and conditions, as well as quality of work, are met.
* Perform weekly audits of clean inspections.
* Resolve escalated guest and property owner situations.
* Maintain loose linen and amenity levels.
* Communicate with the Director of Warehouse Operations to establish forecasts and goals for Warehouse Operations Manager, Drivers, Packers, and Guest Experience Technicians.

Monthly Responsibilities:

* Meet with housekeeping vendors to review monthly statistics and goals.
* Communicate with the Director of Warehouse Operations on third-party laundry, linen vendors, and amenity vendors regarding production and costs.
* Provide ongoing training and support to Warehouse Operations Managers, Drivers, Packers, and Guest Experience Technicians.
* Approve timesheets, mileage, and PTO.
* Monitor Track on clean types, costs, payouts, and profit.
* Inspect units as needed for low survey scores and consistency with company expectations.
* Serve as emergency call point-of-contact.
* Onboard and evaluate cleaning vendors.

Benefits:

* Medical, dental, and vision insurance for employees and their dependents
* Company-paid life insurance and short-term disability
* Long-term disability insurance, pet insurance, and legal assistance are available
* Health savings account (HSA) and flexible spending account (FSA) available
* 3 weeks of annual paid time off with accruals beginning on Day 1
* Paid sick time
* Paid holidays – including your birthday
* Travel discounts for employees and their friends and family

Requirements:

* Excellent communication skills.
* Must be eligible to work in the United States and pass a background screening.
* Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.

Physical/Mental/Environmental Demands:

* Sitting – 30%, Walking/Standing – 70%. Required to stoop, bend, stretch, twist, and reach. Regularly lift up to 25 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
* Organize, multitask, and problem-solve.

If you are a motivated and detail-oriented professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

At Distinctive Beach Rentals, we are committed to providing a safe and inclusive work environment for all employees.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.

Apply now and take the first step towards a rewarding career with Distinctive Beach Rentals.

Note: This job description is not exhaustive and may be subject to change.

AAP/EEO Statement:

VTrips is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law in the recruitment, selection, placement, training, compensation, and promotion of our employees.