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General Operations Manager

2 months ago

North Manchester, Indiana, United States Compass Group USA Full time
Position Overview:

As a General Operations Manager, you will oversee the management of our facilities, ensuring alignment with budgetary goals while fulfilling client expectations. Your role will involve fostering strong relationships with team members, clients, and guests, as well as collaborating with various departments within the organization.

Key Responsibilities:

  • Facilitate employee meetings, training sessions, and performance reviews.
  • Ensure compliance with company policies and local, state, and federal regulations.
  • Maintain food cost efficiency while upholding quality standards.
  • Establish and nurture positive relationships with staff, clients, and guests.
  • Manage financial operations, including reporting, budgeting, and cash handling.
  • Analyze financial data to identify trends and opportunities for improvement.
  • Oversee purchasing and inventory management.
  • Collaborate with culinary teams to plan menus.
  • Ensure adherence to food safety protocols and proper food storage practices.

Preferred Qualifications:

  • A bachelor's degree is preferred, or equivalent professional experience.
  • Eight to ten years of experience in upscale food service, with at least six years in a management role.
  • Experience in personnel management, including hiring and training.
  • Proven ability to meet company objectives while adhering to policies and procedures.
  • Strong leadership and organizational skills, with attention to detail.
  • Effective problem-solving and conflict resolution abilities.
  • Experience in food purchasing and inventory control.
  • Ability to create and manage budgets and financial forecasts.
  • Knowledge of cash handling procedures and financial reconciliation.
  • Familiarity with health and safety regulations in food preparation.
  • Exceptional client relations and business etiquette.
  • Strong catering experience is essential.

Technical Skills:

  • Proficient in Microsoft Office Suite: Word, Excel, and PowerPoint.
  • ServSafe or Department of Health certification is a plus.

Join our team at Compass Group USA, where we are dedicated to creating exceptional dining experiences and fostering a culture of excellence.