Sales Associate

4 weeks ago

Houston, Texas, United States Express Full time
About Express

Express is a leading fashion retailer offering a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide a unique shopping experience that inspires self-expression and confidence.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at our Houston Galleria store. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and folding merchandise.

Key Responsibilities
  • Provide a great customer experience by being approachable, friendly, and knowledgeable about our products.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
  • Assist with product launch changes according to company SOP.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Positively resolve customer service-related issues and communicate with Store Management as needed.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • High school diploma or equivalent required.
  • 0-2 years of relevant retail experience preferred.
  • Proficient in using technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits

Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Equal Opportunity Employer

Express is an equal opportunity employer and does not discriminate in recruiting, hiring, or any other terms and conditions of employment based on any federal, state, or locally protected characteristic. We only hire individuals authorized for employment in the United States and are committed to providing reasonable accommodation to individuals with disabilities.

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