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Brand Ambassador

2 months ago

Fullerton, California, United States Strategic, inc Full time
Job Overview

At Strategic, inc, we are seeking a highly skilled Associate Brand Manager to join our team. As the primary liaison with our customers, you will play a vital role in building and maintaining strong relationships that drive customer loyalty and satisfaction.

The Associate Brand Manager will work closely with our sales team to identify customer needs and provide tailored solutions that meet their expectations. This role requires a passion for delivering exceptional customer service, a knack for solving complex problems, and the ability to work efficiently under pressure.

Key Responsibilities:

  • Provide expert guidance to customers on our products and services, ensuring they have a seamless and positive experience.
  • Act as the first point of contact for customer inquiries, resolving issues and addressing concerns in a timely and professional manner.
  • Collaborate with the sales team to develop and implement sales strategies that drive revenue growth and customer satisfaction.
  • Identify opportunities to enhance customer service and improve the overall customer experience, implementing changes as needed.
  • Work closely with a diverse team of individuals to achieve common goals and objectives.

Requirements:

  • Proven experience in customer service, sales, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Ability to prioritize tasks and manage multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Positive and professional demeanor, with a strong commitment to delivering exceptional customer service.

What We Offer:

At Strategic, inc, we are committed to providing a dynamic and supportive work environment that fosters growth and development. As an Associate Brand Manager, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a meaningful contribution to our company's success.