Bank Teller

1 day ago


Chagrin Falls, Ohio, United States Citizens Full time
Job Overview

Citizens is seeking a highly motivated and customer-focused Teller to join our team. As a Teller, you will be responsible for providing exceptional customer service, processing transactions, and promoting our products and services.

Key Responsibilities
  • Provide personalized service to customers, answering questions and addressing concerns in a professional and courteous manner.
  • Process transactions, including cashing checks, processing withdrawals and deposits, and making change.
  • Promote our products and services to customers, identifying opportunities to help them achieve their financial goals.
  • Work collaboratively with the branch team to achieve sales and service goals.
  • Stay up-to-date on our products and services, including features and benefits, to effectively communicate with customers.
Requirements
  • High school diploma or equivalent required.
  • Minimum of 1 year of customer service experience, preferably in a financial services setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Basic math skills and accuracy with handling cash and processing transactions.
Preferred Qualifications
  • 6 months of experience processing transactions, preferably in a bank or financial institution.
  • Experience working in a team environment, with a focus on customer service and sales.
  • Basic computer skills, with the ability to learn and use our banking systems.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with corporate match.
  • Opportunities for career growth and advancement, with training and development programs to support your success.
  • A collaborative and supportive work environment, with a focus on teamwork and customer satisfaction.

Citizens is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.



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