Veterinary Care Specialist

3 days ago

Cedar Park, Texas, United States Firehouse Cedar Park Full time
Position Overview

At Firehouse Cedar Park, we are seeking a highly skilled and compassionate Veterinary Technician to support our team in providing exceptional care to our patients and clients. As a Veterinary Technician, you will play a vital role in ensuring the highest level of medicine and service in a friendly and efficient manner.

Responsibilities
  • Client Care:
    • Check clients in and out for appointments, surgeries, and procedures
    • Foster an educational experience for the client
    • Provide exemplary communication and customer service
    • Explain discharge instructions to clients
    • Conduct follow-up correspondence
  • Technical Skills:
    • Manage exam flow, including patient restraint
    • Monitor anesthesia and assist doctors during surgeries
    • Perform dental prophylaxis and radiology
    • Provide care and treatments for hospitalized patients
    • Prepare testing for in-house and referral laboratory
    • Perform venipuncture and IV catheter placement
    • Produce digital radiographs
    • Verify and fill patient prescriptions
    • Provide urgent care during emergencies
    • Provide cleaning and maintenance for equipment
  • Clerical Skills:
    • Maintain accurate medical records
    • Answer and direct multiple phone lines
    • Respond to company emails in a professional, timely manner
    • Prepare/process scans and referral reports
    • Learn and utilize estimates, fee schedule, and other operational documents
    • Ensure cleanliness of hospital
    • Perform other duties as assigned
Requirements
  • Experience valued but not required
  • Must be open to learning
  • Comfortable with computers and other technology (experience with AVImark software helpful but not required)
  • Passion for building relationships and educating
  • Compassion toward animals and people
  • High energy and drive to be successful
  • Fast learner, able to multi-task and be flexible to change
  • Ability to innovate and problem solve
  • Team player who can work effectively in a fast growing, dynamic environment
  • Effective communicator in a variety of situations
  • Great attention to detail
What We Offer
  • Firehouse offers full-time team members medical, dental, vision, life insurance, 401k matching, short-term disability, PTO, paid holidays, discounted Veterinary/Boarding services, Employee Assistance Program, and more, including additional pay consideration for bilingual candidates. Some benefits available for PT. Waiting period may apply.

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