IT Support Specialist

1 week ago


St Louis, Missouri, United States Guarantee Electrical Full time

At Guarantee Electrical, we're seeking an ambitious IT Intern to join our team in St. Louis, MO. As an IT Intern, you'll play a vital role in providing technical support, deploying new software and hardware, and interacting with vendors.

The estimated salary for this position is $55,000 - $65,000 per year, based on industry standards and location.

Job Description:

We're looking for someone who can help us deliver excellent customer service, troubleshoot technical issues, and maintain smooth operations. You'll work collaboratively with our team to ensure seamless communication and resolve any problems that arise.

Responsibilities:

  • Triage incoming calls and tickets
  • Perform Tier 1 and higher issue resolution for help requests
  • Maintain end-user application security access
  • Ensure continuous customer support and contact
  • Deploy desktops, users, and mobile devices
  • Other duties as assigned

Preferred Skills:

  • Excellent customer service skills
  • Strong verbal and written communication
  • Able to work cooperatively in a team environment
  • Willingness to learn and adapt quickly
  • High level of organization and prioritization


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