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Customer Service Associate

3 weeks ago

Arlington, Virginia, United States Transdev Full time
About Transdev

As a leading mobility company, Transdev operates transportation systems across the US, employing 32,000 staff members in over 400 locations. Our global operations cover 19 countries, with a team of 110,000 employees worldwide.

We are Now Hiring

In Arlington, VA, we are seeking a skilled Customer Service Representative to join our team.

Key Responsibilities:
  • Respond to customer inquiries and resolve concerns efficiently.
  • Analyze and document trip authorizations and details accurately.
  • Meet performance requirements and contribute to the success of the team.
Requirements:
  • A high school diploma or equivalent is required.
  • Familiarity with Five9 software telephone systems is necessary.
  • The ability to operate new software and technology quickly is essential.
Salary and Benefits

Our attractive salary package includes $17.00 per hour, as well as a comprehensive benefits program featuring medical, dental, and vision coverage, a 401(k) plan with company contributions, paid time off, and vacation days.