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Crew Host
4 weeks ago
Crew Life at Sea is seeking a highly motivated and experienced Guest Relation Host to join our team. As a Guest Relation Host, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.
Key Responsibilities:- Provide exceptional guest service and respond to guest inquiries in a timely and professional manner.
- Ensure that all guest rooms and public areas are clean and well-maintained.
- Assist with check-in and check-out procedures, including processing guest payments and handling guest complaints.
- Collaborate with other departments to ensure that guest needs are met and exceeded.
- Participate in ongoing training and development to improve guest service skills and knowledge.
- Recent graduate or enrolled full-time in post-secondary education outside of the U.S. or graduated no more than 12 months prior to the program start date.
- Alternatively, degree or professional certificate from a foreign post-secondary institution and at least 1-year prior related experience outside the U.S. OR have 5 years of experience in the field in which they are training.
- Minimum age of 18 with intermediate to advanced English skills.
- Passport: Must have a minimum validity of 2 years from the date of application.
- Reference Letter: Provide a reference letter from your university.
- Proof of University Accreditation: Submit documentation confirming the accreditation status of your university.
- Proof of Academic Status: Include a document verifying your current academic status from your university.
- University Diploma: If you have graduated, please provide a copy of your university diploma.
- Exhibits a strong work ethic, positivity, and trustworthiness.
- Must have full availability, that includes mornings, evenings, weekends and holidays.
- Must have prior experience in a high-volume restaurant, preferably a fine dining establishment.
- Must be able to remain calm under increasing demands of the operation, be consistent in presentation and be receptive to coaching and feedback.
- Must be able to walk or stand for long periods of time.
- Two years experience in a similar role.
- Culinary Certificate or Degree.
- Experience at a luxury hospitality property.
Fort Worth, Texas, United States
