Work From Home Professional

5 days ago


Hackensack, New Jersey, United States Amazon Full time

About the Role: We are seeking a skilled and flexible customer service representative to join our team at Amazon. As a work from home customer service associate, you will be responsible for providing timely and accurate responses to customer inquiries via phone and email. This is a critical role that requires an action-oriented and problem-solving individual who can communicate effectively in a fast-paced environment.

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Estimated Salary: $42,000 per year (based on national averages and industry standards).

Job Description: As a customer service representative, your primary responsibility will be to assist customers with post-sales issues, including order expediting and correcting problems. You will utilize various software tools to navigate customer accounts, research policies, and communicate solutions to customers in a friendly and professional manner.

Required Skills and Qualifications: We are looking for candidates with excellent communication and problem-solving skills, as well as the ability to work independently in a remote setting. Experience with customer service software and tools is a plus.

Benefits: As an Amazon employee, you will be eligible for benefits such as health insurance, 401K, and vacation time. In addition, you will have the opportunity to develop your skills and advance your career in a dynamic and growing company.



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