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Certified Medical Assistant
2 months ago
Lancaster General Health is seeking a highly skilled Certified Medical Assistant to join our Family Medicine team in Manheim. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and families.
Key Responsibilities- Prepare patients for visits by using appropriate rooming standards tools.
- Administer injections, as prescribed by providers and in accordance with practice protocols.
- Provide gross observations to providers or licensed nurses for interpretation as necessary.
- Prepare and administer medications as prescribed by providers in accordance with federal and state regulations.
- Assist providers with various procedures, minor surgeries, and other exams as designated by providers.
- Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
- Remove sutures and change dressings on wounds as necessary.
- Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients.
- Authorize prescription refills as directed by providers.
- Assist in test tracking and monitoring overdue results.
- Ensure exam rooms are adequately supplied and cleaned after each patient visit.
- Maintain and clean medical instruments and equipment after each procedure.
- Assist with proactive outreach for patients requiring preventive and chronic disease services.
- Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
- Assist in the coordination of referrals, education, and community resources.
- Participate in performance improvement initiatives to improve overall patient experience and quality of care.
- Participate in daily huddles with providers.
- Serve as a patient experience advocate by being a positive influence when interacting with patients, visitors, and colleagues.
- Communicate with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
- Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
- High school diploma or general equivalent (GED) is required.
- Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required.
- CPR Certification is required: American Heart Association (AHA) Basic Life Support, formerly Healthcare Provider (AHA Heart Saver AMA CPR/BLS certification is required within 30 days of hire.
- For Regional Positions only - Valid driver's license is required.
- A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs is required.
- One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office is preferred.
This role may necessitate occasional regional travel. For Regional Positions, travels regularly to various sites within the region to support operational needs.