Insurance Customer Service Specialist

3 days ago


Duluth, Minnesota, United States State Farm Insurance Full time
Job Title: Office Representative

At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a vital role in providing exceptional customer service, ensuring seamless insurance policy processing, and contributing to a positive and collaborative work environment.

Key Responsibilities:
  • Assist customers with their insurance needs and provide personalized support.
  • Process insurance policy changes and updates with accuracy and efficiency.
  • Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues promptly.
  • Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
  • Collaborate with team members to achieve office goals and promote a positive work environment.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in using insurance industry software and systems.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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