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Retail Sales Associate

2 months ago

Stockton, California, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at Office Depot. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Customer Experience
    • Provide a positive and personalized customer experience by actively engaging with customers and addressing their needs.
    • Utilize sales techniques and product knowledge to promote sales and drive revenue growth.
    • Maintain awareness of planned promotions, sales, and loyalty programs to effectively communicate with customers.
  • Store Operations
    • Maintain a clean, organized, and well-stocked store environment, adhering to company standards and guidelines.
    • Ensure accurate inventory management, including scanning, investigating, and filling inventory lows and outs.
    • Support freight processes, including sorting and stocking, to maintain a smooth and efficient store operation.
  • Print and Technology Expertise
    • Develop and maintain personal selling skills and product knowledge through sales and service tools provided.
    • Continuously educate yourself on print and technology products and services to provide expert advice to customers.
  • Sales Techniques
    • Apply sales principles and techniques to create satisfying customer interactions and drive sales growth.
    • Ensure compliance with company policies, procedures, and practices, and support loss prevention efforts.
Requirements
  • High school diploma or equivalent education preferred.
  • No previous experience required, but basic computer skills and ability to use technology for information and documentation are necessary.
  • Excellent interpersonal and communication skills to establish a selling relationship with customers and other associates.
  • Ability to read, count, and write to accurately complete documentation and process inventory.
  • Client-focused, positive, and engaging, with a passion for the brand, products, services, and solutions.
About Office Depot

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.