Veterinary Care Specialist
2 weeks ago
We're revolutionizing the veterinary journey with technology and design at the forefront. Our mission is to improve the health and happiness of pets, pet parents, and veterinary caregivers in the Charlotte area.
About the RoleAs a Petfolk Veterinary Technician, you'll be part of a collaborative team dedicated to delivering exceptional client experiences and high-quality patient care. Your responsibilities will include assisting the care team, working with pet parents, and utilizing your skills to the fullest extent.
Key Responsibilities- Assist the care team in providing top-notch patient care
- Work closely with pet parents to ensure their needs are met
- Continuously learn and grow with Petfolk, leveraging high-end technology and digital access to information
- Collaborate with the team to implement and execute gold standards in pet care
- Provide exceptional client experiences through effective communication and problem-solving skills
- Saturdays and Sundays required (weekend role)
- 3+ years of experience in the pet ecosystem
- Veterinary Technician license in North Carolina or currently pursuing registration in NC
- Passion for improving veterinary healthcare
- Excellent communication skills and a penchant for exceeding expectations
- Fear-free or low-stress handling based approach to interacting with and handling pets
- Tech-savvy self-starter with a knack for creative problem-solving
- Fear Free Veterinary Certification: Each team member will receive Fear Free training and certification at no cost
- Petfolk Dress Code: Branded Figs scrubs for all employees
- Employee discount on Petfolk services: Discounts on wellness and illness services, food, and medication for employee pets
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