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Radiologic Technology Support Specialist
2 months ago
Job Overview
Position Level
Entry Level
Location
Mountain View Hospital
Work Arrangement
On-site
Employment Type
Full-Time
Educational Requirement
High School Diploma or Equivalent
Compensation
Not Disclosed
Travel Requirements
Not Applicable
Shift Details
Not Specified
Sector
Healthcare
Position Summary
ROLE SUMMARY:
The Radiologic Technology Support Specialist plays a crucial role in assisting Radiologic Technologists during imaging procedures. This position serves as a primary point of contact for patients, medical professionals, and staff.
KEY RESPONSIBILITIES:
The Support Specialist:
- Professionally handles incoming calls, coordinates exam scheduling, provides preparation instructions, and addresses general inquiries related to imaging.
- Assists Technologists with thorough patient assessments prior to imaging procedures.
- Facilitates patient gown changes (when necessary), screens and documents patient information, transports patients, and ensures their comfort and ease throughout the imaging process.
- Reviews and confirms physician orders, ensuring all previous images are available for comparison.
- Assists in the reception and processing of incoming images from external facilities for comparative analysis.
- Supports documentation efforts for essential patient information required for accurate exam interpretation and care.
- Collaborates with schedulers, technologists, and colleagues within the department as needed.
- Fosters positive working relationships and contributes effectively to the department's goals and objectives.
- Identifies and troubleshoots technical issues, liaising with vendors to resolve any arising problems.
- Maintains adaptability as the department evolves, willingly accepting additional responsibilities as directed by management.
Professional Conduct:
Every interaction, whether with patients, colleagues, or interdepartmental staff, should reflect professionalism.
- Recognizes the emotional state of patients and demonstrates compassion, even through simple gestures.
- Safeguards sensitive and confidential information, adhering to established patient rights and confidentiality standards.
- Strives to create a safe and functional environment for both patients and staff, focusing on safety, security, and infection control.
- Completes all mandatory training and education requirements annually.
- Participates in departmental meetings as per standard expectations.
- Arrives punctually and prepared for work at the designated start time.
- Assists patients with mobility on and off imaging tables.
- Supports CT Technologists in patient positioning during procedures.
- Manages IV access and de-access for patients as required.
Qualifications
EDUCATIONAL BACKGROUND:
Education: High School diploma or equivalent; must possess or obtain current Basic Life Support (BLS) certification.
Experience: 1-3 months of relevant experience preferred, but not mandatory.
Communication Skills: Ability to read and interpret safety protocols, operational instructions, and procedural manuals. Capable of effectively communicating with groups of patients and staff.
Mathematical Proficiency: Basic mathematical skills required.
Cognitive Abilities: Must maintain focus on detailed tasks amidst interruptions and sustain attention to duties over extended periods. Ability to learn and utilize computer systems for data entry as necessary.
Performance Expectations: Strong communication skills essential for effective interaction with patients and team members. Demonstrates sound judgment, tact, and diplomacy in conflict resolution.
