Part-Time Leasing Consultant

4 weeks ago

Athens, Georgia, United States University Partners Full time
Job Title: Part-Time Leasing Consultant

At University Partners, we are seeking a highly motivated and customer-focused Part-Time Leasing Consultant to join our team. As a key member of our leasing team, you will be responsible for providing exceptional service to prospective residents, handling day-to-day issues with current residents, and coordinating the renewals of existing leases.

Key Responsibilities:

  • Provide excellent service to all residents, prospects, and visitors to the community.
  • Effectively lease apartments in accordance with occupancy goals.
  • Follow Fair Housing Standards in all dealings with prospects and residents.
  • Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
  • Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
  • Ensure the condition of leased apartments prior to move-in, including a final inspection.
  • Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
  • Complete all tasks necessary to successfully operate the leasing office.

Requirements:

  • Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
  • Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
  • Excellent customer service, sales, and negotiation skills.
  • Good communication and listening skills.
  • Able to speak effectively before groups of customers or employees of organization.
  • Able to read and understand lease documents.
  • Able to be an effective team player and interact well with others.
  • Organized and detail oriented.
  • Patient, even-tempered and works well under pressure.
  • Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
  • Able to write routine reports and correspondence.
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
  • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Effective time management skills.
  • Able to maintain confidentiality.
  • Able to follow directions from a supervisor.
  • Able to understand and follow posted work rules and procedures.
  • Able to accept constructive criticism.
  • Able to work weekends or overtime as job requires.

Education and Experience Requirements:

  • Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications:

  • Knowledgeable in Microsoft Word and Excel.
  • Knowledge in Entrata preferred.

Job Performance and Success Factor Requirements:

  • Cooperation, Influence, Teamwork & Business Relationships – 25%
  • Decision Making/Initiative – 25%
  • Job Knowledge and/or Job Specific Skills – 25%
  • Professional/Technical/Communication Skills – 25%

Working Environment and Physical Demands:

  • Office environment
  • Standing
  • Lifting under 10 lbs.
  • Reach with hands & arms
  • Stoop, kneel, crouch or crawl
  • Talk or hear
  • Travel Outside the area

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