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IT Infrastructure Specialist

1 month ago

Fort Belvoir, United States TM3 Solutions Inc Full time
Job Summary

We are seeking a highly skilled IT Infrastructure Specialist to join our team at TM3 Solutions Inc. The successful candidate will be responsible for installing, configuring, and troubleshooting client hardware and software on Windows platforms.

Key Responsibilities:

  • Work with on-site or off-site subject matter experts to resolve user and performance-related issues.
  • Troubleshoot EHR performance systems and coordinate solutions with the MHS GENESIS team.
  • Manage the installation, testing, monitoring, operating, and troubleshooting of client hardware and software on Windows platforms.
  • Install, configure, upgrade, set up, and troubleshoot all hardware and software components, ensuring compatibility with existing systems and other system interfaces, and testing for system malfunctions.
  • Install, upgrade, configure, and test off-the-shelf, locally developed, and agency-provided computer software.
  • Meet Risk Management Framework (RMF) for DOD Information Technology (IT) Support as detailed in DoD Instruction 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT).
  • Ensure that all applicable DOD policies and security practices are implemented and maintained throughout the infrastructure for workstations and printers, such as Security Technical Implementation Guides (STIGs), within specified timeframes driven by Defense Information Systems Agency (DISA) and US Cyber Command.
  • Serve as the point of contact for resolving customer questions or problems concerning Information Technology (IT) automation systems, software, and/or hardware problems, password violations, and telecommunication troubles and work orders.
  • Manage Active Directory account creation, assigning security privileges, and maintaining appropriate Role-Based Access Control (RBAC) for privileged and non-privileged accounts.
  • Maintain awareness of current trends in information technology and perform varied research and periodical searches to identify current best practices.

Qualifications and Education Requirements:

  • Must be a US Citizen.
  • Active Secret Clearance.
  • Minimum of five years of Network Admin experience.
  • High School GED required, but a Bachelor's Degree from an accredited University is preferred.
  • Minimum one year experience as a IT Specialist.
  • Microsoft Certified Solutions Expert (MCSE) is required within 6 months of start date.

Required Certifications:

  • Must be IAT Level II (applicant will at least have one of the following certs):
  • CCNA Security.
  • CySA+.
  • GICSP.
  • GSEC.
  • Security+ CE.
  • SSCP.
  • CASP+ CE.
  • CCNP Security.
  • CISA.
  • CISSP (or Associate).
  • GCED.
  • GCIH.