Wellness Ambassador

3 weeks ago


Louisville, Kentucky, United States Restore Hyper Wellness - RHWM020 Full time

As a Wellness Ambassador at Restore Hyper Wellness, you will play a pivotal role in delivering exceptional customer experiences and embodying the company's core values. Your passion for health and wellness will shine through in every interaction, making you an invaluable asset to our team.

About Restore Hyper Wellness

We are the leading retail provider of alternative health and wellness modalities in the United States. Our mission is to make Hyper Wellness widely accessible, affordable, and fun. By helping people from all walks of life feel better and perform at a higher level, we empower them to do more of what they love.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Wellness Ambassador. In this role, you will be the face of our brand, interacting with clients, assisting with services, and providing expert guidance on Restore products and services.

Responsibilities:
  • Greet clients, assist with services, and provide exceptional customer experiences
  • Help clients over the phone, return important voicemails, and facilitate booking, scheduling, rescheduling, and cancellation processes
  • Onboard new clients by completing medical waivers and creating profiles in our point-of-sale system
  • Conduct tours and sell service packages and memberships
  • Educate clients on Restore services, including medical benefits, precautions, and at-home care
  • Perform opening and closing procedures
  • Maintain a safe, clean, and secure environment for all guests and employees
  • Serve as an expert on Restore products and services
  • Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
Qualifications:
  • Possess a strong passion for health and wellness
  • Have at least one year of customer service experience in a retail environment
  • Be able to work weekends without issue
  • Demonstrate excellent communication and collaboration skills
  • Hold or be working toward a degree in kinesiology, exercise science, personal training, or a related field
Compensation

The estimated annual salary for this position is $45,000 - $55,000, depending on qualifications and experience.



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