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Retail Sales and Service Manager

1 week ago

Fort Lauderdale, Florida, United States Swatch Group Full time
Job Description
As an Assistant Store Manager with TISSOT, you will be responsible for assisting in directing the efforts of the sales team to achieve sales targets and provide exceptional customer service. This includes but is not limited to:
  • Achieving and exceeding store-wide sales targets
  • Providing support to the Store Manager on various aspects of store operations, including inventory management, cash control, and loss prevention
  • Training and leading employees to successful selling and customer service
  • Partnering with the Store Manager to ensure that proper channels of communication exist between the store and Corporate Office
  • Collaborating with the Store Manager on the coordination of in-store activities, including seasonal events, trunk shows, contests, and all involved tasks


Responsibilities
* Assist in directing the efforts of the sales team to achieve sales targets and provide exceptional customer service
* Provide support to the Store Manager on various aspects of store operations, including inventory management, cash control, and loss prevention
* Train and lead employees to successful selling and customer service
* Partner with the Store Manager to ensure that proper channels of communication exist between the store and Corporate Office
* Collaborate with the Store Manager on the coordination of in-store activities, including seasonal events, trunk shows, contests, and all involved tasks

Requirements
* 3-5+ years' retail store experience; leadership experience with sales and merchandise a plus
* Bachelor's Degree in Management, Business or equivalent preferred
* Excellent problem-solving skills, ability to work independently, and strong interpersonal skills
* Proficient in Microsoft Office (Outlook, Word, Excel & Powerpoint)

Benefits
* Competitive salary and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment

How to Apply
Please submit your application below, and we will contact you to discuss further.