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Retail Sales Associate

2 months ago

Hackensack, New Jersey, United States CVS Health Full time

Job Summary

CVS Health is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a key role in delivering exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively identifying and resolving potential service issues
  • Focus on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Support opening and closing store activities, when needed
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Requirements

  • At least 16 years of age
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Preferred Qualifications

  • Previous experience in a retail or customer service setting

Education

High School diploma or equivalent preferred but not required.

Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Eligible employees may also participate in the Company's term life insurance plan, short-term and long-term disability benefits, and well-being programs.