Current jobs related to Customer Service Representative - Irving, Texas - GuideWell

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing an exceptional customer experience.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide prompt and courteous customer service, resolving customer issues on shift. You will also ring up all sales on the cash register properly and perform multi-function operations of fuel consoles, lottery machines, and other equipment. Additionally, you will inspect store...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States Domino's Pizza LLC Full time

    Domino's Store Team MemberAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Create a...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and accurateContribute to a clean and welcoming store...

  • Customer Service Representative

    4 weeks ago

    Irving, Texas, United States Alacrity Solutions Full time

    Job Title: Customer Service RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Customer Service Representative to join our team.Job Summary:We are looking for a customer-focused individual to provide exceptional service and support to our clients and their customers. As a Customer Service...

  • Customer Service Representative

    4 weeks ago

    Irving, Texas, United States Alacrity Solutions Full time

    Job Title: Customer Service RepresentativeAlacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Customer Service Representative to join our team.Job Summary:We are looking for a customer-focused individual to provide exceptional service and support to our clients and their customers. As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...

  • Customer Service Representative

    2 months ago

    Irving, Texas, United States Overhead Door Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order fulfillment. Responsibilities: * Respond...

  • Customer Service Representative

    3 weeks ago

    Irving, Texas, United States CornerStone Staffing Full time

    Job Title: Customer Service RepresentativeJob Summary: CornerStone Staffing is seeking a highly skilled Customer Service Representative to join our team in Irving, TX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare professionals.Key Responsibilities:Assist pharmacists in the...

  • Customer Service Representative

    7 days ago

    Irving, Texas, United States AlphaGraphics Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at AlphaGraphics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to customer inquiries via phone,...

  • Customer Service Representative

    4 weeks ago

    Irving, Texas, United States Della Infotech Full time

    Job Title: Customer Service Representative I Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Della Infotech. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...

  • Customer Service Representative

    7 days ago

    Irving, Texas, United States Overhead Door Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order fulfillment.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Irving, Texas, United States IT Avalon Full time

    Job Title: Customer Service RepresentativeAt IT Avalon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support.Job Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States AlphaGraphics Full time

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at AlphaGraphics in Irving, Texas. As a key member of our front counter team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and ensuring a positive experience for our...

  • Customer Service Representative

    4 weeks ago

    Irving, Texas, United States Public Storage Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States GuideWell Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at GuideWell. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring that their questions and concerns are addressed in a timely and professional manner.Key ResponsibilitiesAnswer customer...

  • Customer Service Representative

    1 month ago

    Irving, Texas, United States Overhead Door Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order fulfillment. Responsibilities: *...

  • Customer Service Representative

    3 weeks ago

    Irving, Texas, United States IT Avalon Full time

    Job Title: Customer Service RepresentativeAt IT Avalon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Respond to...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States Government Employees Insurance Company Full time

    Customer Service RepresentativeAt Government Employees Insurance Company, we're looking for a skilled Customer Service Representative to join our team in Dallas, TX. As a key member of our customer service team, you'll be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and...

Customer Service Representative

2 months ago

Irving, Texas, United States GuideWell Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at GuideWell. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their concerns in a timely and professional manner.

Key Responsibilities
  • Answer Customer Inquiries: Respond to customer calls, emails, and other inquiries in a courteous and professional manner, providing accurate and timely information to resolve their issues.
  • Resolve Customer Complaints: Listen to customer concerns, empathize with their situation, and provide solutions to resolve their issues.
  • Document Customer Interactions: Accurately document customer interactions, including calls, emails, and other correspondence, to ensure that all information is saved correctly.
  • Meet Customer Service Metrics: Meet or exceed customer service metrics, including average monthly after-call work (ACW) time, average monthly hold time, average monthly staff time, average monthly talk time, and average monthly quality.
  • Escalate Calls: Escalate calls to the necessary department when appropriate, ensuring that customer issues are resolved in a timely and professional manner.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 0-1 year of related work experience in the health insurance industry.
  • Skills: Excellent verbal and written communication skills, professional phone voice, good basic computer and typing skills, and proficiency in Microsoft Office (Word, Excel, and Outlook).
About GuideWell

GuideWell is a mission-driven organization committed to making diversity, equity, and inclusion part of everything we do. We believe in hiring people who represent the communities we serve and creating a workplace that encourages a sense of belonging for everyone.