Store Operations Manager
2 weeks ago
As a Store Operations Manager at Domino's Franchise, you will be responsible for driving store performance and ensuring exceptional customer experiences. Your key objectives will include:
Key Responsibilities- Oversee all store operations, including food, labor, and service goals, to ensure they meet or exceed minimum standards.
- Conduct regular P&L reviews with your direct supervisor to analyze store performance and identify areas for improvement.
- Ensure a minimum 50-hour work week with one day off and one on-call day, while maintaining a high level of customer satisfaction.
- Implement and maintain all store standards, including TIPS and Domino's Pizza Standards, to ensure consistency across all locations.
- Develop and maintain a skilled team by providing training and development opportunities, and ensuring all team members are equipped to deliver exceptional customer experiences.
- Perform regular equipment maintenance and repairs to ensure all stores are well-maintained and operational.
- Implement new products and ideas seamlessly, ensuring a smooth transition and minimal disruption to store operations.
- Monitor and maintain store budgets, ensuring all financial goals are met or exceeded.
- Prepare and deliver school lunches within established standards, ensuring high-quality products and exceptional customer satisfaction.
- Provide accurate and detailed accountability, ensuring a paper trail exists for all store activities.
- Conduct regular inventory checks to ensure accurate stock levels and minimize waste.
- Utilize systems checklists and visit books to maintain store compliance and ensure all necessary procedures are followed.
Requirements:
- Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
- Ability to analyze data and make informed decisions to drive store performance and improve customer experiences.
- Strong problem-solving skills, with the ability to identify and resolve issues quickly and efficiently.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
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