Smoothie King Assistant General Manager

2 days ago


Elizabeth, New Jersey, United States Midwest Brands Full time
Smoothie King Assistant General Manager Job Description

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Smoothie King. As a key member of our leadership team, you will be responsible for supporting the General Manager in leading the store to achieve exceptional guest experience and upholding brand standards.

Key Responsibilities:

  • Leading and developing the team through effective communication, recognition, and feedback
  • Ensuring an exceptional guest experience by motivating the team to exceed expectations
  • Providing a high-quality product and ensuring compliance with company food safety procedures
  • Communicating sales performance and sharing strategies to leverage KPIs to meet daily goals
  • Assisting and supporting the General Manager with community marketing to increase brand and location awareness
  • Providing a safe and well-maintained store for the team and guests, using company tools and checklists
  • Communicating in a positive and calm manner with the team and guests, resolving challenges and reducing tensions, maintaining an environment with a resolve toward positive outcomes
  • Implementation of company programs, supporting the General Manager by inspiring the team to meet operational standards set forth by Smoothie King
  • Managing cash handling activities, following and upholding company policies and procedures
  • Driving profitability while maintaining a fun and welcoming environment

Requirements:

  • A dedicated focus to an outstanding customer experience
  • Guest service experience in a restaurant or retail environment - 2 years
  • Supervisory or leadership experience - 1 year
  • Flexible work schedule, 40 hours/week; opening, closing, some weekends and holidays
  • Must be 18 years of age or older
  • Must be authorized to work in the United States
  • Willing to undergo a background check
  • Ability to lift or assist in lifting to 50 pounds and stand for 8 or more hours, outside of breaks
  • Ability to walk, reach with hands and arms, climb, balance, twist, stoop, kneel or crouch
  • Ability to tolerate exposure to a variety of fresh, dried and frozen products, powdered substances including but not limited to berries, bananas, peanuts, tree-nuts (like almonds) milk, soy, proteins, grains and spices without posting a direct threat to personal health and safety
  • Ability to be mobile in a walk-in refrigerator or freezer with temps ranging from 40°F to -10°F
  • Take initiative and possess skills for problem solving and resolution
  • Demonstrate a high level of professionalism, with excellent communication skills

Benefits:

  • Health, Dental, Vision and Life insurance
  • Corporate membership
  • Employee discount, including at partner Midwest Brands
  • Paid Time Off, accruing to schedule posted in SKMW handbook, available after 90 days

Pay: $18.00 hourly rate



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