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Executive Chef Manager

2 months ago

Perdido Key, United States FirstService Residential Full time

Job Overview:

The Kitchen Manager is a key member of our team at FirstService Residential, responsible for leading the food and beverage service staff to deliver exceptional member experiences. This role requires a strong leader who can oversee all aspects of service and staff during operating hours, ensuring a clean and safe environment, and meeting financial goals for sales and expenses.

Your Responsibilities:

  • Manage service aspects in all food and beverage assigned areas and events, acknowledging and greeting members and guests.
  • Ensure proper room preparation, including setup of tables, chairs, linens, table settings, glassware, etc.
  • Confirm that all service staff are in proper uniform and adhere to FirstService Residential Dress Code.
  • Hire, manage, and train staff in technical and non-technical aspects of their role, including standards of quality and service.
  • Create and distribute weekly schedules for staff and communicate changes as needed.
  • Communicate with service and kitchen staff regarding reservations and special events.
  • Conduct pre-shift, pre-meal, and pre-event meetings with necessary staff.
  • Evaluate and supervise staff performance, carrying out disciplinary action as needed, in accordance with FirstService Residential policies and applicable laws.
  • Make rounds of all food and beverage outlets to ensure member needs are met.
  • Handle employee relation issues and review incidents with General Manager.
  • Complete and administer employee performance appraisals.
  • Conduct beverage, china, glass, and silverware inventories.
  • Open and close dining rooms and/or Clubhouse, ensuring all is secure upon departure and that all lights, equipment, doors, etc. are turned off and/or locked.
  • Act as Manager on Duty (MOD) when other management staff has departed, supervising remaining staff and working with them to complete tasks effectively.
  • Fill in as Server, Host, Wait Assistant, Bartender, etc. to relieve backup staff during peak periods or when short-staffed.
  • Control costs of all food and beverage outlets by assisting management in purchasing, maintaining profit and loss controls, and monitoring labor costs following demand patterns, budget, and local labor laws.
  • Maintain accurate daily and weekly punch details for service staff and process daily sales reports and other reports as requested.
  • Train staff in safety, sanitation, food preparation, food storage, and alcohol beverage control policies, confirming legal drinking age and discontinuing service to intoxicated guests.
  • Maintain member and guest satisfaction by handling inquiries, concerns, or comments and providing solutions, acquiring feedback from members/guests and co-workers to ensure satisfaction and implement service improvement ideas.
  • Collaborate with Executive Chef in creating menus and menu pricing as requested.
  • Communicate and team well with other departments to ensure assigned responsibilities are carried out.
  • Other duties as required.

Skills & Qualifications:

  • Bachelor's degree or associate degree, and/or equivalent Food and Beverage or Hospitality experience.
  • 5 years customer service experience.
  • 5 years of food and beverage experience.
  • 5 years supervisor/managerial experience in the food and beverage industry.
  • Must know and comply with Alcohol and Beverage Control (ABC) laws and requirements.
  • Must be able to work a flexible schedule.
  • Ability to multitask effectively and efficiently with strong attention to detail.
  • Ability to communicate effectively with all levels of management, employees, members, and other stakeholders.
  • Must be able to handle pressure and deadlines related to the job.

Physical Requirements:

  • Ability to lift 20-35 lbs.
  • Work in an upright standing position for long periods.
  • Walk and climb stairs.
  • Handle, finger, grasp, and feel objects and equipment.
  • Ability to detect auditory and/or visual emergency alarms.
  • Communicate, receive, and exchange ideas and information by means of the spoken and written word.
  • Ability to quickly and easily navigate the property/building as required to meet job functions.
  • Complete all required forms.
  • Ability to work extended hours and weekends.

What We Offer:

As a full-time exempt associate, you will be eligible for comprehensive benefits, including medical plans, dental, and vision. You will also be eligible for time off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions.

Compensation: $45,000 annually

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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