Mobile Crisis Director

1 month ago


Greenville, North Carolina, United States Integrated Family Services, PLLC Full time
Job Summary

The Mobile Crisis Director is responsible for overseeing and managing all aspects of the crisis program, including the call center, access coordinators, mobile crisis response teams, community liaison, training, and special projects. This role requires strong leadership, strategic planning, and coordination skills to ensure effective and timely crisis response, collaboration with various stakeholders, and continuous improvement of services.

Key Responsibilities
  • Provide strategic direction and oversight for the Mobile Crisis Team.
  • Supervise Mobile Crisis Supervisors, Call Center Supervisors, and Access Coordinators.
  • Ensure staff are adequately trained and equipped to handle crisis situations effectively.
  • Develop and implement policies, procedures, and protocols to enhance crisis response services.
  • Attend internal and external meetings related to crisis intervention and behavioral health awareness.

Requirements
  • Master's degree in a human service field or equivalent experience.
  • Full, unrestricted license as a clinical social worker (LCSW) or clinical mental health counselor (LCMHC) or psychiatric nurse or psychiatric nurse practitioner in North Carolina.
  • Three years of experience in crisis management services, including assertive outreach, assertive community treatment, emergency department, or other 24/7 response services.
  • Twenty hours of training in crisis intervention strategies within the first 90 days of employment.

Benefits
  • Competitive salary and opportunities for advancement.
  • Medical, vision, and dental insurance.
  • Supplemental insurance offering through Aflac.
  • Life insurance.
  • PTO and paid holidays.
  • Longevity pay.
  • 401K retirement plan.
  • Funeral leave.
  • FMLA.
  • Direct deposit.
  • Training opportunities.
  • Continuing education leave for licensed professionals.


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