PT Server
4 days ago
Job Summary:
The part-time server is responsible for providing exceptional service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests' orders and collecting payment.
Key Responsibilities:
- Provide top-notch service to guests, ensuring their needs are met and exceeded.
- Receive and deliver food and beverage orders in a timely and efficient manner.
- Collect payment from guests and process transactions accurately.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with colleagues to ensure seamless service delivery.
- Upsell food and beverage items to guests, promoting hotel offerings.
- Perform opening and closing procedures, including side-work duties and cash handling.
- Ensure accurate and efficient use of the point-of-sale system.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- High school diploma or equivalent, with experience in a hotel or related field preferred.
- Ability to stand for long periods, lift up to 50 pounds, and maneuver in a fast-paced environment.
- Excellent communication and interpersonal skills, with a focus on guest satisfaction.
- Ability to multitask, prioritize tasks, and work effectively in a team environment.
- Basic math skills and accuracy with cash handling.
Working Conditions:
The part-time server will work in a fast-paced, dynamic environment, interacting with guests and colleagues regularly. The role requires flexibility, adaptability, and a strong commitment to providing exceptional service.
About Wyndham Hotels & Resorts:
Wyndham Hotels & Resorts is a leading hotel franchisor and management company, operating 20 brands across 9,000 hotels in over 80 countries. We offer a diverse range of hotel experiences, with a focus on guest satisfaction and employee development.
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