Retail Sales Associate
2 weeks ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.
Key Responsibilities- Provide excellent customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and backroom.
- Process customer purchases and returns accurately and efficiently, handling cash and credit transactions with precision.
- Support and promote credit and loyalty programs to increase sales and customer loyalty.
- Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store.
- Initiate and participate in store recovery efforts to maintain a clean and organized store environment.
- Adhere to all labor laws, policies, and procedures, including safety protocols and security procedures.
- Excellent customer service skills and a strong ability to work with customers from diverse backgrounds.
- Ability to work a flexible schedule, including overnight shifts, to support business needs.
- Strong communication and organizational skills, with attention to detail and the ability to multitask.
- Ability to lift heavy objects with or without reasonable accommodation.
- Previous retail customer experience preferred, but not required.
TJ Maxx offers a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
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