Customer Service Representative

7 days ago


Conover, North Carolina, United States Goodwill of Northwest North Carolina, Inc. Full time

We are looking for a Store Assistant to join our retail team at Goodwill of Northwest North Carolina, Inc. As a Store Assistant, you will play a key role in providing excellent customer service, maintaining a clean and organized store environment, and supporting our sales goals.

Your responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving customer complaints
  • Maintaining a clean and organized store environment, including the sales floor, stockroom, and break room
  • Processing transactions accurately and efficiently, handling cash, credit card payments, and other payment methods
  • Working collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • A strong commitment to customer service, with a focus on building relationships and resolving issues promptly
  • Basic math skills, with the ability to accurately handle cash and process transactions
  • A flexible schedule, with the ability to work varied shifts, including weekends and holidays

In return, we offer:

  • A salary of $42,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan, with a company match
  • Opportunities for professional growth and development, with ongoing training and support


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