Technology Services Representative

5 days ago


Grand Prairie, Texas, United States CareFlite Full time

**About the Role:** We are seeking a highly skilled Service Desk Technician to join our IT team at CareFlite. This is an exciting opportunity to work with a leading emergency medical services provider and contribute to the success of our organization.

About Us: CareFlite's IT infrastructure supports the work of 911 Dispatchers, Nurses, EMTs, and Paramedics, requiring a high level of expertise and attention to detail. Our team is dedicated to delivering exceptional service and ensuring the smooth operation of our computer systems.

Key Responsibilities:

  • Set up and configure computer systems, software, and hardware for new employees.
  • Provide technical support for incoming queries and issues related to computer systems, software, and hardware.
  • Maintain daily performance of computer systems, install, modify, and repair computer hardware and software.
  • Travel to remote sites for install, troubleshooting, repair, and/or maintenance of systems.

Requirements: To be successful in this role, you must have a strong interest in computer technology, excellent communication and organizational skills, and the ability to quickly adapt to new technologies and systems. A basic understanding of Windows network infrastructure and Office 365 administration is also essential.

What We Offer: As a valued member of our team, you will receive competitive compensation, opportunities for professional growth and development, and a dynamic work environment that values innovation and collaboration.



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