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Customer Service Representative

2 months ago

Saco, Maine, United States MANCHESTER SUBARU Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Manchester Subaru. As a key member of our dealership's administration team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Greet and welcome customers in a friendly and courteous manner.
  • Identify the service consultant or sales manager with which they have an appointment.
  • Assist with incoming telephone calls and direct them to the appropriate parties.
  • Take written messages for occupied personnel and notify them as soon as possible.
  • Assist the service sales staff in contacting customers whose vehicles have been completed.
  • Perform various clerical tasks as assigned by management.

Requirements:

  • Excellent communication skills, including the ability to effectively communicate in person, over the phone, and in writing.
  • Strong interpersonal and customer service skills.
  • Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced environment.
  • Detail-oriented and well-organized.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Manchester Subaru is an equal opportunity employer.