Senior Team Coordinator

3 days ago


Ann Arbor, Michigan, United States Westgate Mall Full time
Senior Team Coordinator Job Description

We are seeking an experienced Senior Team Coordinator to join our team at Westgate Mall. As a Senior Team Coordinator, you will be responsible for leading and developing a team of staff members, ensuring exceptional customer service, and contributing to the overall success of our business.

Responsibilities:

  • Team Leadership: Lead and motivate a team of staff members, setting high standards for customer service and operational excellence.
  • Customer Service: Ensure that customers receive exceptional service, responding to their queries and resolving any issues promptly.
  • Staff Development: Develop and implement training programs to enhance staff skills, address performance gaps, and promote a culture of continuous learning.
  • Financial Management: Process and reconcile shift payments, ensuring accuracy and transparency in financial transactions.
  • Operational Efficiency: Analyze and improve operational processes to minimize downtime and maximize productivity.

Requirements:

  • Leadership Experience: Have experience in a leadership role, preferably in a retail or hospitality environment, where adaptability and problem-solving skills are essential.
  • Strong Communication: Possess excellent communication and interpersonal skills, effective in building strong relationships with customers, colleagues, and management.
  • Time Management: Demonstrate strong time management skills, prioritizing tasks to meet deadlines and achieve sales targets.

Salary and Benefits:

The salary range for this position is $50,000 - $70,000 per year, depending on experience, plus benefits that include health insurance, paid time off, and opportunities for professional growth and development. If you are a motivated and results-driven individual who excels in a dynamic environment, we encourage you to apply for this exciting opportunity.



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