Retail Customer Service Specialist

3 weeks ago


Port Charlotte, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Summary: We are seeking a Retail Customer Service Specialist to join our team at Goodwill Industries of Southwest Florida. As a key member of our sales team, you will provide exceptional customer service, assist with transactions, and maintain a clean and organized store environment.

Main Responsibilities:
  1. Deliver outstanding customer service by responding to customer inquiries and resolving issues promptly
  2. Process transactions accurately and efficiently using cash registers and other point-of-sale systems
  3. Restock shelves, maintain visual merchandising displays, and ensure a clean and organized store environment
  4. Work effectively as part of a team to achieve sales goals and promote a positive shopping experience

Required Skills and Qualifications:
- High school diploma or equivalent preferred
- Previous retail experience an asset

Benefits Package:
- Competitive estimated salary: $13-$16 per hour
- Comprehensive health, vision, and dental plans
- 403(b) retirement plan with company match
- Generous paid holidays and personal time off (PTO)
- Employee Assistance Program for mental health support
- Exclusive store discounts
- Opportunities for tuition reimbursement

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