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Store Security Associate
1 week ago
Role Overview
The Shortage Control Associate plays a vital role in maintaining a secure shopping environment, ensuring exceptional customer service, and supporting the store's security standards.
Responsibilities
- Maintain a professional appearance and stand positioned at the front of the store, remaining vigilant and aware of surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
- Create a secure environment and reduce opportunities for theft by possessing knowledge mastery of top shortage areas and support programs aimed at theft reduction.
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
- Provide support in training associates on shortage reduction programs and processes, while role-modeling safety as a top priority and addressing any unsafe practices promptly.
Requirements
- Possess 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations, preferably with excellent leadership skills that support fostering productive business relationships.
- Ability to stand and walk for extended periods of time and to visually monitor store environment.
- Ability to maintain confidentiality, review, analyze, and comprehend business trends, exhibit a positive demeanor, strong posture, and energetic greeting, and work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.