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Store Security Associate

1 week ago

West Mifflin, Pennsylvania, United States Burlington Stores Part time

Role Overview

The Shortage Control Associate plays a vital role in maintaining a secure shopping environment, ensuring exceptional customer service, and supporting the store's security standards.

Responsibilities

  • Maintain a professional appearance and stand positioned at the front of the store, remaining vigilant and aware of surroundings.
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
  • Create a secure environment and reduce opportunities for theft by possessing knowledge mastery of top shortage areas and support programs aimed at theft reduction.
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
  • Provide support in training associates on shortage reduction programs and processes, while role-modeling safety as a top priority and addressing any unsafe practices promptly.

Requirements

  • Possess 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations, preferably with excellent leadership skills that support fostering productive business relationships.
  • Ability to stand and walk for extended periods of time and to visually monitor store environment.
  • Ability to maintain confidentiality, review, analyze, and comprehend business trends, exhibit a positive demeanor, strong posture, and energetic greeting, and work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.