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Travel Center Shift Leader

2 months ago

Clinton, Iowa, United States Pilot Company Full time
Job Summary

Pilot Company is a leading network of travel centers with a strong presence in the industry. As a Shift Leader, you will play a crucial role in supervising employees and ensuring the smooth operation of our stores.

Key Responsibilities
  • Supervise and manage store employees to ensure excellent customer service and efficient store operations.
  • Assist managers with tasks to maintain a well-organized and well-maintained store environment.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with team members to achieve sales and customer service goals.
  • Monitor and control store inventory, supplies, and equipment.
Requirements
  • Previous experience in retail operations or a related field.
  • Excellent customer service skills and ability to maintain a customer-focused culture.
  • Proficiency in using calculators, computers, and other equipment.
  • Ability to work effectively in a team environment and interact with various levels of employees, customers, vendors, and corporate representatives.
  • Flexibility to work a variety of shifts, including nights, days, weekends, and holidays.
  • Background check required.
Benefits
  • Fuel discount.
  • Nation-wide medical plan, dental, and vision coverage.
  • 401(k) plan.
  • Flexible spending accounts.
  • Adoption assistance.
  • Tuition reimbursement.
  • Flexible schedule.
  • Weekly pay.