Service Advisor/Writer

Tilleman Motor Company is seeking a highly skilled Service Advisor/Writer to join our team. As a Service Advisor/Writer, you will play a critical role in delivering exceptional customer experiences in our service lane. Your primary responsibility will be to provide prompt, courteous, and effective service to our customers, ensuring their needs are met and exceeded.

• Oversee the flow of the drive lane, ensuring customers receive timely and efficient service.
• Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
• Provide concierge support for owner inquiries, ensuring seamless communication and resolution.
• Ensure daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently, maximizing productivity and customer satisfaction.

• Experience in service writing is essential.
• Organized and friendly personality, with excellent communication skills.
• Demonstrated ability to manage others, with strong time management skills.
• Professional, well-groomed personal appearance, with a clean driving record.
• Willingness to submit to a pre-employment background check and drug screen.

• Competitive compensation and benefits package.
• Opportunities for growth and professional development.
• A supportive and dynamic work environment.
• Recognition and rewards for outstanding performance.

Tilleman Motor Company is a family-owned and operated business, committed to delivering exceptional service and value to our customers. We strive to create a positive and inclusive work environment, where employees can thrive and grow. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.