Technical Support Specialist
1 week ago
System One seeks a skilled Helpdesk Technician to provide day-to-day IT support and contribute to IT projects.
About System OneWe are a growing organization committed to innovation and excellence. Our team of professionals is dedicated to delivering top-notch services that exceed our customers' expectations.
Job DescriptionThis is a full-time, in-person role that involves both technical support and contributing to IT projects.
Key Responsibilities- Provide technical assistance to employees via phone, email, or in-person
- Identify and resolve technical issues related to hardware, software, and network
- Analyze and troubleshoot problems using various tools and resources
The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to work well under pressure.
RequirementsTo be successful in this role, you will need:
- A degree in Computer Science or a related field
- At least 2 years of experience in a similar position
- Proficiency in Windows, macOS, and Linux operating systems
- Knowledge of networking fundamentals and security best practices
Additionally, you should be able to:
- Work independently with minimal supervision
- Maintain accurate records and reports
- Communicate effectively with colleagues and management
We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience.
Other benefits include:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Tuition reimbursement
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