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Process Advisor III

2 months ago

Frederick, Maryland, United States Diaconia Full time
About Diaconia

Diaconia is a dynamic organization committed to delivering exceptional services and solutions to our clients and community. We are a team of dedicated professionals who thrive in a collaborative environment, fostering growth and development in our industry.

Job Summary

We are seeking a highly skilled Process Advisor III to join our team. As a key member of our operations team, you will play a critical role in driving business excellence and operational efficiency.

Key Responsibilities
  • Process Improvement: Develop and implement process improvements to enhance operational efficiency and effectiveness.
  • Business Analysis: Conduct thorough business analysis to identify areas for improvement and develop strategic solutions.
  • Stakeholder Management: Collaborate with cross-functional teams to ensure effective communication and stakeholder management.
  • Project Management: Manage projects from initiation to completion, ensuring timely delivery and high-quality results.
  • Knowledge Management: Develop and maintain knowledge management systems to ensure seamless access to information and expertise.
Requirements
  • Education: Master's degree in a related discipline, with at least 8 years of general experience and 5 years of relevant experience.
  • Experience: Minimum 5 years of experience with web-based applications, information services, or information management.
  • Skills: Expertise in utilizing Dialog, Online Catalog Library Computer (OCLC), the integrated library system (ILS) for cataloging, and PubMed for conducting literature searches.
  • Certifications: Must have Secret Clearance.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Opportunities for Growth: A dynamic and supportive work environment that fosters growth and development.
  • Collaborative Team: A collaborative team of professionals who share your passion for excellence.