Senior Service Associate

3 days ago


Oldmans Township NJ USA, United States United Parcel Service Inc. Full time

Unlock your potential at United Parcel Service Inc. and take on a challenging role that requires strategic thinking and problem-solving skills.

Job Summary:

We are seeking a skilled Senior Service Associate to manage the delivery of contracted services to customers, ensuring that service level agreements and key performance indicators are met or exceeded. As a key member of our team, you will be responsible for collaborating with vendors, customers, and internal support groups to drive business growth and improve operational efficiency.

Key Responsibilities:

  • Manage daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, and more.
  • Perform a variety of financial activities, including forecasting, allocations, adjustments, and creating annual business plans to meet business unit and corporate initiatives.
  • Retain and strengthen customer relationships, which may include face-to-face customer service.
  • Identify and recommend opportunities for improving efficiency, effectiveness, and capabilities of the operation.
  • May provide support to field stocking locations, agent locations across multiple geographies, and support the provider network.
  • May operate powered industrial equipment.

Requirements:

  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

What We Offer:

United Parcel Service Inc. is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer and do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.



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