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Billing Operations Specialist
2 months ago
The Billing Operations Specialist will gather data, calculate charges and fees, and create invoices for billing purposes.
- Prepares insurance claims with required documents and submits medical and dental insurance claims within our practice management system.
- Serves as liaison between insurance providers, team members, and patients regarding payments, approvals, eligibility, etc.
- Works with various insurance company guidelines to navigate their processes in an effort to achieve consistent outcomes.
- Provides exceptional customer service while interacting with team members, insurance providers, and patients over the phone, in person or via electronic communication.
- Adheres to deadlines and prioritizes work against the patient schedule.
- Maintains confidentiality of information in accordance with HIPAA.
- Performs other related duties as assigned.
- A high school diploma or equivalent is required.
- An associate's degree or vocational school training is preferred.
- One year of relevant experience is required.
- The ability to stay well organized in a fast-paced environment.
- The ability to read and interpret Explanation of Benefits.
- Knowledge of medical and dental terminology.
- Knowledge of medical and dental insurance benefits.
- Knowledge of medical and dental coding.
- Experience with Microsoft Excel.
- Experience with dental practice management software.
- Great attention to detail.
We offer a comprehensive benefits package, including:
- Medical, dental, and vision coverage.
- Employee Assistance Program (EAP).
- Competitive pay and bonus potential.
- 401(k) plan with company match.
- Health Savings Account (HSA) with HDHP health plans.
- Basic and supplemental life insurance.
- Spouse and child life insurance.
- Paid vacation and 6 annual paid holidays.
- Short-term and long-term disability plan.
